Identity Security Cloud integrates with ServiceNow GRC to connect access governance and risk workflows
SailPoint Identity Security Cloud integrates with ServiceNow GRC so that identity governance activities such as access requests, approvals, and certifications in Pillar A are synchronized with ServiceNow GRC workflows and risk processes in Pillar E through custom REST and workflow integrations documented by ServiceNow and SailPoint.
Linked Evidence
A ServiceNow developer forum post describes integrating SailPoint with ServiceNow to create and synchronize access-related request items, using scripted REST APIs and workflows so that ServiceNow access requests trigger SailPoint processing and SailPoint can receive and act on ServiceNow-generated requests.
How to integrate SailPoint with ServiceNow to create requestsSailPoint and ServiceNow blog content on user access requests explains that SailPoint can originate and manage access requests that flow into ServiceNow workflows, aligning identity governance changes with ITSM and governance processes.
Better Together – User Access Requests with SailPoint & ServiceNow